Your satisfaction is very important to us if you are not in love with your purchase you may return the item. We have a No-Hassle return policy: If you are not satisfied with your purchase, you may return it for a prompt credit or exchange. A refund will be issued less shipping fees. We want you to love your purchase, every time you shop, so simply return unworn merchandise with all tags attached within 14 days for an exchange or refund. Credits or charges due will be issued to the original credit card.
Please note that exchanges are processed as a return and a subsequent shipment. You will receive a credit issued back to your original payment method for the item(s) you are returning, and then charged separately for the exchange when it ships. Returns after 14 days will be decided case by case. Please allow up to 10 business days from date received for your return/exchange to be processed. Initial shipping fees and return shipping costs are not refundable.
Returned items must be in their original condition and original packaging with tags and sanitary protection intact. Health regulations stipulate that clothing that is soiled, worn, damaged, cannot be taken back. As lingerie is delicate by nature, we offer no warranty once the tags are removed. All sales are final on the on panties, thongs, and hosiery
If you are returning a purchase for a refund, you are responsible for the return shipping back to us. And if you are returning for an exchange please include a prepaid shipping label for us to ship your purchase to you.
How do I return something?
Please email us at firstname.lastname@example.org to receive an RMA number. After you received an RMA please send your item back to us for an exchange or refund.
All refunds will be made back to the original payment.